The Information Support Centre provides the operation and administration of networks and endpoints in FEM classrooms and offices by ordering services from the Department of Information and Communication Technologies (abbreviation in Czech - OIKT).
When an ICT problem occurs we recommend first visiting the OIKT site with Frequently Asked Questions, or a guides and documents.
Contacts on FEM:
Ing. Václav Rathouský, tel: 224 382 471, e-mail: rathousky@oikt.czu.cz - administration of the office endpoints
Jaroslav Špaček, tel: 224 382 471, e-mail: jspacek@pef.czu.cz - administration of office endpoints, administration of classrooms and lecture auditoriums
Vojtěch Burian, tel: 224 382 471, e-mail: burianv@oikt.czu.cz - administration of classrooms and lecture auditoriums
OIKT HelpDesk is open every working day from 7:00 a.m. to 5:00 p.m. (holiday traffic 8:00 a.m. to 4:00 p.m.), outside of working hours it is possible to record a problem on web application http://helpdesk.czu.cz.
Phone: +420 22438 4444
Email: helpdesk@czu.cz
Office: Rectorate, door number 002
